Musings of a Career Consultant

SoCal Texan in Bmore Leading Rock Stars

#boom Moments from The Greatest Business Decisions of All Time March 4, 2015

This was an easy read so if you’re jumping into business development and not looking to take on Rockefeller or Carnegie’s autobiographies quite yet, this is a good jumping off point.

A lot of my highlights happened in the forward written by Jim Collins (author of Good to Great) so it doesn’t make my number of aha’s surprising.

  • What’s your greatest hedge against uncertainty? Having people who can adapt to whatever the mountain throws at you.
  • Great decisions begin with really great people and a simple statement: I don’t know.
  • I tried to make heroes out of those on my team who identified flaws in my thinking.
  • No major decision we’ve studied was ever taken to the point of a unanimous agreement. There was always some disagreement in the air.
  • What is the truth of this situation?
  • What is the truth about the outside world?
  • Some decisions are much bigger than others; some are forks in the road.
  • We are responsible for our own outcomes. –Southwest
  • You can’t entirely control your own destiny with good decisions. Luck is still a factor.
  • Decision-making is ultimately a creative act.

About Steve Jobs: his leadership matched the culture of the company… a sense of flair, showmanship and pride. –Adam Lashinsky

The decisions that make or break companies are often cobbled together on the fly. Why? Because no one can come up with anything better. Over a drink… they decided… to make yet another momentous decision. –Jennifer Reingold about Zappos

With the Tylenol recall of 1982, Johnson & Johnson decided that “everyone came before stockholders.”

There are so many more. This is a taste of this easy-to-read book. Enjoy!


We’re All Mad Here. -Cheshire Cat / Melissa in Kellerland June 14, 2012

I saw the below picture and it reminded me of something my Regional Operating Principle said once in a training. The class is called Recruit/Select and is all about seeking out and hiring talented individuals and when talking about KW she said, “we need people who are a bit wacky.” I laughed when she said it (not just because of her adorable British accent) because, as I often say, it’s funny because it’s true. Here at KW and KW Rancho, we thrive on our mad, wacky, funny family. We feed off of each other’s energy and reinvigorate ourselves daily. We’re very protective of that Culture and often reference acts or statements as being “in” or “not in” Culture. Isn’t that funny? The 1st time someone used that on me, I scrunched my nose a bit and now I use it regularly.

The other part of this particular picture that popped out at me was the bottle labeled “Drink me”. For those of you that don’t know, they often refer to coming to KW as “drinking the Kool-Aid”. When I was 1st introduced to these wild people who I now call family, I thought they all were, well, mad. It didn’t take me long to realize that I was mad too… I was just shrouded in skepticism. I will forever be grateful to the man who hounded me for months to join this company. He changed my life for the better and even though I was one tough nut to crack, he kept at it. If you’re ready to believe in a company that you weren’t sure existed, let me know. I’d be happy to share my story of skepticism and discovery. It was quite a journey and hasn’t ceased yet. Every day I add to the wonderfulness that is my special world: Melissa in Kellerland.


I Love my Family (my KWRI one, too)! May 21, 2012

Last night I got back from a 10-day trip to Texas. It was all family, all the time and 5 days of it was work… how’s that make sense? Stick with me, now.

The 1st weekend was my cousin’s graduation from Texas State. She’s actually my 2nd cousin but since we’re closer in age than her dad and I, we’ve never called each other anything other than ‘cousin’. I’m so stinkin’ proud of her and can’t wait to go to her next graduation since she’s not done impressing us yet!

The 2nd weekend I stayed with my uncle who lost his home in the Texas wildfires last year. They finished his home in January but he had the Housewarming Party this weekend. After that awful experience, they’re finally getting settled into their new life. I can’t imagine losing my whole life… I guess it’s a good thing so much of mine’s on facebook!

Now onto my KW family! They were the reason for the trip and I loved every second of my training in Austin. They say learning anything in our company is like drinking from a fire-hose and after walking out of 5 days of training with almost 1000 pages in material, I’d say “yea,” that’s pretty accurate. I’m so grateful that this company is all about Culture and making sure you’re acclimated before throwing you out into the world. I felt like my 1st 90 days in this position were almost nothing but training… I was VERY nervous walking into my 90-day Review. Good thing it was all positive 🙂

I’m blessed and fortunate that I’ve found a company that takes such good care of me. I can’t go to Texas everyday to see my family but every single day I get to feel at home. That is more of a blessing than I could’ve ever imagined for myself. I’m one lucky little lady.


RED DAY & Why I love KW! May 10, 2012

First off, RED DAY is today! It’s every May 10th, in celebration of our Culture-keeper birthday, Mrs. Mo Anderson! This wonderful woman turns 75 today which is cause for celebration on its own. RED DAY is an opportunity for us to Give Where We Live.

This year, KW Rancho chose Steven’s Hope as it’s charity of choice and we brought the pain! We raised funds for gift cards for kids, donated TONS of clothes, sorted, priced and helped sell in their boutique and most important, we brought awareness to their boutique. This amazing organization is doing wonderful things and I’m so glad we were able to give back and help them today!

When I start telling my story of finding KW (or it finding me), I start by saying there are 2 reasons I came over and 1 I didn’t understand till I got here but now LOVE! So, why did I come over?

  1. Culture – I love these kool-aid drinkin’, head-to-toe red wearin’, bell ringin’, bear huggin’, Texas-born-and-bred, crazy people! My Regional OP said it best when I was in Recruit Select and she said that “we need people who are a bit wacky” and boy howdy! But we also need givers. We need people who care. People that want to make a difference. That want to help others and are ready to jump in. We thrive in the crazy and we know it but, gosh darned, we’re pretty amazing in the not-crazy, too!
  2. Capping – This is simple dollars and cents. All KW’s cap the royalty (franchise or marketing fee for other companies) at $3,000 and cap your commission (every Market Center’s different on this part). What does this ultimately mean? When you Cap, you’re 100% till your Anniversary! That’s pretty cool and running the numbers made this company make sense quite quickly.

Now for the thing that keeps me here: Profit Share! On the 21st of every month, my owner writes me a check based on the production of the awesome agents I introduce to this fabulous company. How great is that? My last owner wasn’t writing me any checks just the other way around!

If this sounds like a company you’d like to call home, I’d love to chat. Cuz they’re all that and a glass of kool-aid!