Musings of a Career Consultant

SoCal Texan in Bmore Leading Rock Stars

#boom Moments from The Greatest Business Decisions of All Time March 4, 2015

This was an easy read so if you’re jumping into business development and not looking to take on Rockefeller or Carnegie’s autobiographies quite yet, this is a good jumping off point.

A lot of my highlights happened in the forward written by Jim Collins (author of Good to Great) so it doesn’t make my number of aha’s surprising.

  • What’s your greatest hedge against uncertainty? Having people who can adapt to whatever the mountain throws at you.
  • Great decisions begin with really great people and a simple statement: I don’t know.
  • I tried to make heroes out of those on my team who identified flaws in my thinking.
  • No major decision we’ve studied was ever taken to the point of a unanimous agreement. There was always some disagreement in the air.
  • What is the truth of this situation?
  • What is the truth about the outside world?
  • Some decisions are much bigger than others; some are forks in the road.
  • We are responsible for our own outcomes. –Southwest
  • You can’t entirely control your own destiny with good decisions. Luck is still a factor.
  • Decision-making is ultimately a creative act.

About Steve Jobs: his leadership matched the culture of the company… a sense of flair, showmanship and pride. –Adam Lashinsky

The decisions that make or break companies are often cobbled together on the fly. Why? Because no one can come up with anything better. Over a drink… they decided… to make yet another momentous decision. –Jennifer Reingold about Zappos

With the Tylenol recall of 1982, Johnson & Johnson decided that “everyone came before stockholders.”

There are so many more. This is a taste of this easy-to-read book. Enjoy!

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Telemarketing? Take Notice! February 21, 2014

NEW ROBOCALL RULES

REALTORS® who use telemarketing are subject to the Do Not Call rules. The FCC’s new Robocall rules impose some additional requirements for obtaining consent when making a prerecorded
telemarketing call to a residential phone number or making an autodialed or prerecorded telemarketing call or text to a wireless number. The new rules require that telemarketers first obtain written consent to receive such calls or messages, on paper or through electronic means, including website forms, a telephone key press, or a recording of oral consent.

Additionally, a telemarketer will no longer be able to make a robocall to a residential
landline telephone based solely on an “established business relationship”. Business callers must now have prior express written consent before making telemarketing robocalls, even if they have an established business relationship. Telemarketers have never been permitted to make robocalls to wireless phones based solely on an “established business relationship”.

Finally, the new rules require that telemarketers must allow an immediate opt out from receiving
additional telemarketing robocalls, even if prior consent has been given. The opt out provision must be announced at the beginning of the call and must be available throughout the call. This new requirement means that the person receiving the call will not have to hang up and make a separate call in order to stop further telemarketing robocalls.

Originally produced by CAR Realegal. More information can be found here.

 

Finding Value in Your Business March 22, 2013

This article by Keller Williams Metro NW Team Leader Melissa Krchnak originally appeared on YPN Lounge by REALTOR Magazine Blogs.

We often get asked, “What’s the return on investment on this or that?” And most times, we can quantify our answer. Although if it’s about Facebook, we might respond the way Gary Vaynerchuk would: “What’s the ROI of your mother?”

But do you know the difference between something being an expense versus asking about its ROI? As REALTORS®, we all probably have those inevitable monthly expenses: sign storage, database management software, and digital signature services. Have you ever taken the time to really think about these things and what they mean—and cost—for your business?

I was having this conversation with a colleague and here is how he described the difference: An expense is something in which we’ve yet to find the value. That was a big BOOM moment for me! I see the value in those “expenses” just listed and yet I’ve never questioned their ROI.

Go check your bank statement and see if there’s something on there you’re not finding valuable. That, my friend, is an expense. My advice is to pull out your income statement and clear your books of these “expenses” so you can better invest in items with an “ROI”. Don’t have an income statement handy? Here’s a sample chart to peruse.

Melissa Krchnak is the Team Leader for Keller Williams in Pikesville, MD. Connect with her on Twitter @mkrchnak.

 

You’re My REALTOR®, I Just Didn’t Use You February 26, 2013

This article by Keller Williams Rancho Cucamonga Assistant Team Leader Melissa Krchnak originally appeared on YPN Lounge by REALTOR Magazine Blogs.

You’re really lucky if this hasn’t gone down with a friend before:

Friend: Melissa, can you answer this mildly vague real estate question? *insert excitement*

Melissa: Of course, Friend. I’m happy to help with all of your real estate needs.

Friend: Awesome! So, we’re buying this house and our agent said… *insert face palm*

Have you ever had that go down? And, you know what killed me? The next time I saw them:

Friend: Hey, Friend 2, have you met our REALTOR®, Melissa? *your REALTOR®, Melissa?!?!?!*

That’s right. I’m happy to accept the title as *their* REALTOR® even though I — and I really do blame myself — missed the boat on helping them with their purchase.

You want to know a dirty, little secret? I didn’t think they were financially ready to purchase. That was such a valuable lesson. Not only did I learn I needed to get better at my follow-up/touches/dripping, I learned that I shouldn’t judge or assume anything about my clients (or my friends), including what I believe they can or cannot afford.

If you’ve yet to have a friend use someone else, please heed this lesson and learn from my mistake. I’m glad I was able to help my friend with her purchase. I just wish I would’ve been one of the REALTORS® getting paid at the end of the day.

 

Who Do You Keep Around You? January 17, 2013

I’m on a bit of a Seth Godin kick right now so bear with me. He wrote an article today about the two people you might need in your professional life and I think I’m used as one for most of my office. And, I’m okay with that.

See, when you’re an independent contractor (i.e. REALTOR), sometimes doing it all can drag you out of your highest and best use. Sometimes you need someone like me, what he calls a procrastinatrix, to keep you accountable. And, to get you to do it NOW.

Next goal? Be someone’s agonist!

 

November = Saturday & December = Sunday October 29, 2012

It’s time to finish 2012 strong and get prepared for 2013! I’ve heard it said that November = Saturday and December = Sunday. What will you do this “weekend” to start off a great “week”?

We’ll be hosting a 2-day event; the MREA: Business Planning Clinic on December 13th-14th. The class will be moderated by Brett Dunne and myself with lots of dynamic speakers from our Top 20%. They’ll be sharing their aha’s from their Business Planning and teaching portions of this 2-day dedication to your success in 2013.

In the meantime, please let me know how I can help you obtain a career worth having, a business worth owning and a life worth living.

 

How’s the Market (From an Agent’s POV)? October 19, 2012

CANADA

  • Debt soars into danger zone. Canadians have entered the debt danger zone that helped trigger real estate crashes in the U.S. and Britain.
  • May Dodge Housing Hard Landing. Pressures in the Toronto and Vancouver housing markets are moderating with neither a bubble nor a hard landing in sight for the country’s property market.