Musings of a Career Consultant

SoCal Texan in Bmore Leading Rock Stars

You’re My REALTOR®, I Just Didn’t Use You February 26, 2013

This article by Keller Williams Rancho Cucamonga Assistant Team Leader Melissa Krchnak originally appeared on YPN Lounge by REALTOR Magazine Blogs.

You’re really lucky if this hasn’t gone down with a friend before:

Friend: Melissa, can you answer this mildly vague real estate question? *insert excitement*

Melissa: Of course, Friend. I’m happy to help with all of your real estate needs.

Friend: Awesome! So, we’re buying this house and our agent said… *insert face palm*

Have you ever had that go down? And, you know what killed me? The next time I saw them:

Friend: Hey, Friend 2, have you met our REALTOR®, Melissa? *your REALTOR®, Melissa?!?!?!*

That’s right. I’m happy to accept the title as *their* REALTOR® even though I — and I really do blame myself — missed the boat on helping them with their purchase.

You want to know a dirty, little secret? I didn’t think they were financially ready to purchase. That was such a valuable lesson. Not only did I learn I needed to get better at my follow-up/touches/dripping, I learned that I shouldn’t judge or assume anything about my clients (or my friends), including what I believe they can or cannot afford.

If you’ve yet to have a friend use someone else, please heed this lesson and learn from my mistake. I’m glad I was able to help my friend with her purchase. I just wish I would’ve been one of the REALTORS® getting paid at the end of the day.

 

The Last Time I Worked Alone & What 200 Means to Me September 13, 2012

When I started in this business I was filled with the excitement of “Being my own Boss”. We all were, weren’t we? We ventured out on our own and had all the hope and naivety that infects any small business owner… then the reality set in. It’s ALL up to ME! Talk about a scary thought! Fear pushed me further than desire ever could. After months of working 60+ hour weeks, I decided to bring in some help and had a Buyer’s Agent help me with showings and writing offers. The title really should’ve been Showing Assistant (with the pay to match) and yet that’s another lesson I learned. We had a good thing going and as my investors took a back seat in my business he was no longer necessary so I went back to a solo act.

It always felt like I was on a lonely island (not a nod to the band) and I thought that’s how I was supposed to feel. We’re independent contractors, remember? It wasn’t until I was introduced to Keller Williams that I realized that might not HAVE to be the way that I worked. While I was skeptical of this company and it’s crazy cult-like followers, it didn’t take me long to realize why they loved it so much. They love it because it loves them. They don’t leave because we don’t leave them. We love our Agents so dang much (and they feel it!) that they don’t WANT to be anywhere else. What a great AHA!

Yesterday, KW Rancho celebrated all of its 200 Agents and how great it’s been all these years. It was so fun and we loved every second and yet, we’ve barely tipped the iceberg. We’re looking toward our next goal and the one after that and the one after that and so on and so forth. So, here’s to our 200: